Your AI team member
Thought a PA was out of reach? Now you can’t afford not to have one.
Your AI team member takes care of your admin, meetings, notes and to-do list, so you get back the hours you spend managing your work.
Example: at £800 a day, reinvest the time it frees and Lite pays for itself in about 11 weeks, leaving you more profitable and effective every week after that. Try your own numbers →
We built it for ourselves first. It changed how we work.
We created our AI team member to help us stay on top of our own commitments. We didn’t expect the effect it would have.
As people who believe in good process, we had always spent a lot of time on the upkeep. We kept best-practice documents current, maintained project plans and to-do lists, triaged the inbox diligently, and held meetings just to stay on top of the lists. Almost overnight, nearly all of that effort disappeared. And the assistant was doing it faster and more thoroughly than we ever had.
Meetings are a good example. Here’s what happens after every one now:
- The call ends. We’re free to think about what matters: the client, the ideas, the next move.
- Two minutes later, the assistant has processed the transcript, and the minutes and decisions are filed.
- At the same time, our task boards are up to date. Finished tasks are closed, statuses updated, new tasks created and fresh detail added to existing ones.
- Behind the scenes, notes are tidied, merged and kept in one place. Our records are more accurate and detailed than they have ever been.
It does the same with our inboxes every hour. It picks out what needs action, updates the boards and drafts replies, so nothing sits unnoticed.
And this is how each day starts now: one short briefing, with everything else already handled.
Good morning, Sam
Here’s what needs you today. Everything else is handled and logged on your board.
Approve
Reply drafted to your letting agent about the boiler quote
Done
4 actions from Tuesday’s Teams call added to your board
Heads-up
Building insurance renews in 21 days. Two quotes gathered.
Research
Shortlist of 3 local suppliers ready for you to review
We now spend our time on our strengths, creative problem-solving and helping clients, instead of on admin about the work. That is what we want to give you.
Good help has always been hard to afford
Most successful, busy people know they need support. The question has always been how to pay for it, and what happens when that person moves on.
The traditional way
Hire a PA
£30k–£40k+ a year
Before employer’s NI, pension and holiday cover. In London, experienced PAs cost more. And when they leave, you start again: recruiting, onboarding and months before the new person is up to speed.
The flexible way
Use a virtual PA
~£1,300 a month + VAT, for 2 hours a day
Based on 2 hours a day. Easier to start with, and a good VA leaves your key processes documented. But you’re still buying hours, and the work stops when the hours do.
Now there’s another way
Your AI team member
From £250 a month, working 24/7
It takes on most of the routine admin a PA would, works faster, is there 24/7, and never needs re-recruiting. Its training lives in written processes, so it only gets better.
Figures are indicative. UK median PA base salary around £30k (Payscale, 2026); London PAs typically £35k–£65k (Morgan McKinley, 2026). UK virtual assistants typically charge £15–£35 an hour; the virtual PA figure assumes 2 hours a day. Replacing a member of staff has been estimated to cost around £30k once lost productivity is counted (Oxford Economics).
What your AI team member does for you
It works inside the tools you already use: your email, your calendar, your shared drive, your task board and your Teams meetings.
You’ll save a lot of time
So many of the manual tasks you do today, your agent will do for you: sorting the inbox, drafting replies, chasing follow-ups, filing documents, pulling together the weekly numbers.
You’ll be more organised
One clear place for everything. As part of setup, we bring all your to-dos into a single board or list. Your agent then keeps it up to date as discussions happen and messages are exchanged, so nothing slips through the cracks and the most important things are highlighted for you to act on. You can focus on getting them done, with the peace of mind that you don’t have to remember everything at once.
You’ll do more than one thing at once
While you’re with a customer, your agent can be researching a topic, finding suppliers, drafting emails or writing up a report, ready for you to review when you’re free.
It joins your meetings too
Invite it to your Teams calls. It takes the notes, captures the actions, puts them on your board and suggests diary changes for you to approve. You can even message it in the meeting chat when you need a fact or a figure.
And you stay in control
Nothing is sent, booked or deleted without your say-so. Your agent prepares the work; you sign it off with a tap.
Why it works: three things, brought together
Anyone can switch on an AI tool. Making it genuinely useful in a real business takes more than the technology.
01
Proven operating practice
Standard operating procedures, problem-solving templates, Lean and Agile principles. Decades of good practice in how work should flow, written down so it can be followed every time.
02
Fast-emerging AI
AI agents that can now read, write, research, organise and act across your everyday tools, around the clock. The capability improves month by month, and your team member improves with it.
03
Real-world experience
Up&At has spent years working hands-on with real people, processes and problems. We bring the pragmatism to apply the tools in a way that actually works for you, not just in a demo.
Up and running in two weeks
We set up the processes and systems so your new team member is trained and working on your highest-impact tasks within a fortnight. Then we keep building with you.
Days 1–3
Discover
We run a quick audit of your tech stack and basic processes, map where your time goes, and pick the tasks that will make the biggest difference first.
Days 4–7
Connect
We bring all your to-dos into one board or list, connect your email, calendar, drive and meetings, and agree what your agent can do alone and what needs your approval.
Days 8–14
Train and go live
We write its first procedures from our tested library, run it alongside you, and tune it until you trust it.
Ongoing
Grow
Each month we add new skills and hand over more tasks, so your team member takes on more and more.
What is your admin costing you?
Whether you bill by the day or run a business, every hour you spend on admin quietly lowers what your time is really worth. Try your own numbers.
What counts as admin?
- Inbox and messages: triaging email, drafting routine replies, chasing people and giving status updates
- Meetings and diary: scheduling, preparing, taking notes and following up on actions
- Tasks and priorities: organising and prioritising to-dos, keeping lists current, tracking deadlines and renewals
- Information and records: filing, finding documents, keeping records and contact lists up to date
- Research and reporting: gathering data, researching suppliers and options, producing routine reports and summaries
UK small-business owners report spending around 11 hours a week on admin (American Express / Small Business Saturday UK). Wider research puts “work about work” at around 60% of knowledge workers’ time (Asana). So 25% is a cautious starting point.
That frees up about 38 days a year, worth up to £30,400 of your time.
That’s about 38 days a year back for the work only you can do, worth around £99,000 to your business.
If you reinvest the time it frees, Lite (£5,500 in year one) pays for itself in about 8 weeks. After that, it adds around £25,000 in its first year and £27,000 a year after that.
At these numbers, Lite would take more than a year to pay for itself through time saved alone. Talk to us and we’ll look at where it could help most.
Illustrative only. Assumes a 46-week working year and that you reinvest the time you get back in work at your day rate (or your chosen value). Lite is £2,500 setup plus £250 a month. Excludes VAT.
Your numbers stay private. The sums run entirely in your browser. Nothing you enter here is stored or sent to us or anyone else.
Simple pricing
A one-off setup to get your team member trained and live, then a monthly fee to keep it running and growing.
Lite
Your own organised assistant, working in your existing accounts.
£250 a month
plus £2,500 one-off setup. Prices exclude VAT.
- Daily inbox triage and drafted replies
- Your to-dos organised into one list, kept up to date
- Meeting notes and actions from transcripts
- Renewals, deadlines and reminders
- Monthly review and new skills added
Full team member
A team member with its own email address and WhatsApp number that you and your team can message.
£450 a month
plus £3,500 one-off setup. Prices exclude VAT.
- Everything in Lite
- Its own email and WhatsApp: message it like a colleague
- Joins your Teams meetings and answers in the chat
- Always on, acting on new emails and messages as they arrive
- Can serve several people in your team
Ready to meet your new team member?
Book a free 30-minute call. We’ll look at where your time goes and show you what your AI team member could take off your plate in its first two weeks.
Prefer to write? Send us a message or email peter@upandat.com
Your data stays yours. We work to UK GDPR and agree a data processing agreement with every client.